Slack Technologies’ (NYSE: WORK) disappointing quarterly earnings report, demonstrating a slower rate of user growth than investors had hoped for, isn’t entirely all bad news. The company did demonstrate growth, after all. Investors may simply have had outsized expectations for the growth of the firm and overestimated the impact of the coronavirus on driving growth, bidding up the stock beyond a reasonable price. Additionally, increased competition from Microsoft Teams is likely to have weighed on results as Microsoft began bundling their collaborative software with Office 365, leading to accusations of anticompetitive behavior in a lawsuit Slack filed to the European Commission. In the end, investors weren’t happy, and the stock promptly dropped 13%.
Despite Slack’s dismal earnings release, collaborative software isn’t going away anytime soon. In fact, as more and more companies migrate to a split work-from-home/office environment, having powerful collaborative tools is even more important than ever. You might already be using Microsoft Teams or Slack in your own organization, but you might not be aware of some of the more interesting features you can access with these tools. Here are a few:
Mio – Microsoft Teams
If your organization has chosen to run Microsoft Teams, you’ll be happy to know that there’s a way to communicate with your clients or suppliers who chose Webex or Slack without having to write up an old-fashioned email. Mio is an interface that acts as a go-between for your Microsoft Teams client. Slack or Webex customers will receive your communications in their own client, saving them (or you!) from having to install multiple clients. The bot is available for download at https://m.io and enterprise options are available.
Icebreakers – Slack
A revolving door of employees joining and leaving a large organization can feel like being in an anonymous sea of blank faces. Icebreakers helps your new employees introduce themselves with conversational questions that give them a platform to have an excuse to talk about themselves a little bit. The questions don’t get too personal—they’re just for fun. If your employee answers, the bot records it in the appropriate channel for everyone to have a chance to know a little bit more about their new coworker. You can see for yourself at https://slack.com/apps/A1VDEKJFQ-icebreakers.
Arc – Slack
Businesses looking to drive growth often start with data, and Google Analytics is one of the most powerful tools available for assessing your website’s performance. If user engagement and hit counts are important to your company, you’ll want the information at your fingertips. Arc is a Slack plug-in that brings this data straight into your chat program where you’ll be spending your time anyhow, and helps turn it into plain English so that anyone can understand what all the numbers mean. If you use Google Analytics for your business, it’s worth checking out here: https://arc.ai/.